Frequently Asked Question
How contact us for business?
You can send us sales Email to sales@ucom-networks.com or leave message on our website. We will contact you within 3 work days.
How about the payment and credit limit.
Payment is flexible for all of our customers.We accept prepay & postpay.
The longer to be our customers ,the greater credit limit you can get from us ,so as the payment periods.
Can we exchange traffic?
Yes,we can.We can search different destination traffic for our customers ,especially setting off the payment.
Will noc team support take good care of the calling traffic ?
Yes. Our noc team is a professional VoIP service team that all the members in it has least 2 years of monitoring route and soft switch.They will also 24 hours ,7 days online supporting .Any other question you can reach us noc@ucom-networks.com.
How to solve the dispute if it happened?
Our Billing Department will deal with all kinds of dispute, giving the best reply to our customers in 3 work days.
Any other question , you can Email info@ucom-networks.com
It is our honor to offer our service to value partners.